THESE TERMS AND CONDITIONS OF USE (“TERMS OF USE”) APPLY TO THIS WEBSITE. BY CONTINUING TO USE THE WEBSITE YOU ARE INDICATING YOUR ACCEPTANCE OF THEM.
PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THIS WEBSITE.
Welcome to our Moonbug website!
These Terms of Use (and the various documents referenced in them) set out the terms on which you can use the website located at www.moonbug.com (the “Website”). Use of the Website includes accessing, browsing and using our Website’s functionalities and our online communications channels including email, enquiry forms and newsletter subscription fields.
We refer to everyone who accesses or uses the Website as a “User”. For the purpose of these Terms of Use, “you” and “your” means you as the User of the Website.
Our Website is designed for parents and guardians. If you are under the age of 13, you may only use our Website and submit personal information if you have the consent of, and are supervised at all times by, a parent or guardian – you may not use our Website without your parent’s or guardian’s consent and supervision.
By using the Website, you confirm that you agree to comply with these Terms of Use and that you have read and acknowledge our Privacy Policy which sets out how we collect, use and disclose personal data from and about you, alongside our Cookies Policy which sets out information about the cookies used on the Website.
If you do not agree with these Terms of Use, then you do not have permission to use our Website and you must stop using it immediately. We may, in our absolute discretion, suspend or prevent your access to our Website if you breach any provision of these Terms of Use or applicable law.
Information about the owner of the Website
The Website is operated by Moonbug Entertainment Limited (“We”, “Our”, “Us” “Moonbug”).
Changes to these Terms of Use
We may modify these Terms of Use at any time to reflect changes to our business, content, features, our terms of business or changes in the law. When these changes are significant, we may inform you by placing a notification on our Website. However, it is overall your responsibility to check these Terms of Use regularly for any changes that we may have made. You can see the date of the last update at the top of this page.
Fan clubs and Newsletters
Our fan clubs and newsletters are available to you free of charge. In order to use or sign up for our fan clubs and newsletters, you may be required to provide certain personal information about yourself and an email address (“Sign-up Information”). You can unsubscribe (or ‘opt-out’) from our emails at any time by clicking on the unsubscribe link at the bottom of any email. You may also contact us directly if you do not wish to receive any marketing communications from us (see the “Contact Us” section for our contact details).
Competitions and Promotional Offers
From time to time, we may run competitions or promotional offers via the Website. These competitions and promotional offers will be subject to their own specific terms and conditions.
If you wish to take up a promotional offer, you must review and accept the terms and conditions specified in that offer.
If you decide to take part in a competition, you must at the time of entry confirm that you agree to be bound by the relevant competition rules.
Content available from third-party channels
Depending on your location, our Website may link to third-party websites, streaming and social media channels where you can watch our content and listen to our music (for example, via YouTube, Spotify, Instagram and Facebook). Where our Website contains links to third-party channels, these links are provided for your information only.
Except for the content available on the channels that we own or control on those third-party sites (for example, our YouTube channels such as https://www.youtube.com/@cocomelon) we take no responsibility for the other content of third-party channels linked from the Website. These links should not be seen as an endorsement by us of those linked channels. We will not be responsible for any loss or damage that may arise from your use of them.
Your access and use of those third-party channels is subject to those third-party terms of use, privacy policies, cookies policies and all associated policies, which we do not control.
Online shopping provided by third parties
Depending on your location, our Website may provide direct links to third-party online retailers where you can purchase our branded products and tickets to our experiences (for example, Amazon, Target, Walmart, Ticketmaster, etc.). These links should not be seen as an endorsement by us of the third-party online retailers. We will not be responsible for any loss or damage that may arise from your use of them.
Please note that all purchase terms, including special offers, discounts, cancellations and refunds, are handled by those third-party retailers under their own terms and conditions, which we do not control. All enquiries relating to products or your purchases must be addressed directly to the relevant third-party retailer.
Conditions of use:
As a condition of using our Website, you agree not to:
● misuse or attack our Website by knowingly introducing viruses, trojans, worms, logic bombs or any other material which is malicious or technologically harmful (such as by way of a denial-of-service attack), or
● attempt to gain unauthorised access to our Website, the server on which our Website is stored or any server, computer or database connected to our Website.
Linking to our Website
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.
You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
You must not establish a link to the Website on any website that you do not own.
The Website must not be framed on any other site, nor may you create a link to any part of the Website other than the home page.
We reserve the right to withdraw linking permission without notice.
How you may use material on our Website
Moonbug and/or its affiliates are the owners of and/or the licensees of all intellectual property rights in the Website and in the materials published on it including, but not limited to, text, graphics, logos, icons, images, sound clips, video clips, data compilations, page layout, underlying code and software. Unless specifically stated otherwise, nothing in these Terms of Use or on the Website shall give effect to any transfer of such intellectual property rights from us to you.
Your sole right to use the intellectual property on the Website is a non-exclusive licence to make use of such content only as is strictly necessary to enable you to access the Website and to browse its contents.
You may print off one copy and may download extracts of any page(s) from the Website for your personal use and you may draw the attention of others within your organisation to content posted on the Website.
Unless authorised by us in advance and in writing, you must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of content on the Website must always be acknowledged.
You must not use any part of the content on the Website for commercial purposes without obtaining a licence to do so from us or our licensors.
If you print off, copy or download any part of the content on the Website in breach of these Terms of Use, your right to use the Website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
Accuracy of information and availability of our Website
We try to make sure that our Website is accurate, up-to-date and free from bugs, but we cannot promise that it will be. Furthermore, we cannot promise that our Website will be fit or suitable for any purpose. Any reliance that you may place on the information on our Website is at your own risk.
Our Website is for your personal and non-commercial use only. Any content is provided for your general information purposes only and to inform you about us and our products and news, features, services and other websites that may be of interest, but have not been tailored to your specific requirements or circumstances. It does not constitute technical, financial or legal advice or any other type of advice and should not be relied on for any purposes. You should always use your own independent judgement when using our Website and its content.
We may change, suspend or withdraw our Website
We do not guarantee that our Website, its features and functionality or any content on it, will always be available or be uninterrupted. We may change, suspend, withdraw or restrict the availability of all or any part of our Website for any reason at any time, including for business and operational reasons. We will try to give you reasonable notice of any planned suspension or withdrawal by placing a notice on our Website, but we are under no obligation to do so.
Accessing our Website
If you choose to access our Website, you acknowledge you do so at your own initiative and are responsible for compliance with local laws where they apply.
Our responsibility for loss or damage suffered by you
TO THE EXTENT PERMITTED BY LAW, WE EXCLUDE ALL CONDITIONS, WARRANTIES, REPRESENTATIONS OR OTHER TERMS WHICH MAY APPLY TO THE WEBSITE OR ANY CONTENT ON IT, WHETHER EXPRESS OR IMPLIED.
If you are a consumer User and we breach these Terms of Use or are negligent, we are liable to you for foreseeable loss or damage that you suffer as a result. By ‘foreseeable’ we mean that, at the time these Terms of Use were published, it was either clear that such loss or damage would occur or you and we both knew that it might reasonably occur, as a result of something we did (or failed to do).
We are not liable to any User for any loss or damage that was not foreseeable or any loss or damage not caused by our breach or negligence, any business loss or damage, any use or inability to use the Website, or any use of or reliance on any content displayed on the Website.
We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the Website or to your downloading of any content from it, or any website linked to it.
If you are a business User, then in no event will we be liable under or in connection with these Terms of Use for: (a) loss of profits; (b) loss of sales or business; (c) loss of agreements or contracts; (d) loss of goodwill or reputation; (e) loss of anticipated savings; (f) loss of use or corruption of software, data or information; or (g) any indirect or consequential loss or damage of any kind howsoever arising and whether caused by tort (including negligence), breach of contract or otherwise, whether or not such loss or damage is foreseeable, foreseen or known.
Nothing in these Terms of Use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.
Viruses
We do not guarantee that the Website will be secure or free from bugs or viruses.
You are responsible for configuring your information technology, computer programs and platform in order to access our Website. You should use your own virus protection software.
You must not misuse the Website by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our Website, our servers on which our Website is stored, or any server, computer or database connected to the Website.
You must not attack our Website via a denial-of-service attack or a distributed denial-of service attack. We will report any such breach to the relevant law enforcement authorities and we will cooperate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the Website will cease immediately.
Events Outside our Control
We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under these Terms of Use that is caused by an Event Outside Our Control (as defined in the paragraph below).
An Event Outside Our Control means any act or event beyond our reasonable control, including without limitation strikes, lock-outs or other industrial action by third parties, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war, fire, explosion, storm, flood, earthquake, subsidence, epidemic, pandemic, or other natural disaster, or failure of public or private telecommunications.
If an Event Outside Our Control takes place that affects the performance of our obligations under these Terms of Use, our obligations under these Terms of Use will be suspended and the time for performance of our obligations will be extended for the duration of the Event Outside Our Control.
We may transfer this agreement to someone else
We may transfer our rights and obligations under these Terms of Use to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under the contract.
Which country’s laws apply to any disputes?
If you are a consumer, these Terms and Conditions are interpreted in accordance with and governed by English law, however, if you are resident outside England, you will retain the benefit of any overriding mandatory protections given to you by the laws of your own jurisdiction of residence. Any disputes will be subject to the exclusive jurisdiction of the courts of England, except to the extent that overriding mandatory laws in your jurisdiction of residence permit you to bring or defend claims in your local courts.
We will try to resolve any disputes with you quickly and efficiently. We would like to request that you first raise any dispute or complaint with us in writing so we may seek an amicable resolution. If you are unhappy with us, please contact us as soon as possible using the contact details set out in the “Contact Us” section.
If you are a business User, these Terms of Use and their subject matter (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England.
Our Trade marks
Our name and logo, the Website, the names of our content series and the character names associated with them are our trademarks or the trademarks of our licensors.
You are not permitted to use our trademarks without our approval unless they are part of the materials you may be using as permitted under these Terms of Use.